Microsoft Careers
Job Details
| Particular | Details |
|---|---|
| Role | Technical Support Engineering Apprentice |
| Company | Microsoft |
| Location | Bengaluru, Karnataka |
| Duration | 12 Months |
| Experience | Freshers |
| Qualification | B.E./B.Tech |
| Batch | 2026 Graduates |
| Employment Type | Apprenticeship |
| Work Mode | On-site |
Eligibility Criteria
Candidates must:
- Graduate in 2026.
- Have no active academic backlogs.
- Not have held full-time employment previously.
- Maintain a 365-day gap if they have completed a previous apprenticeship.
- Possess strong communication and problem-solving skills.
- Have an interest in technical support and Microsoft technologies.
Key Responsibilities
As a Technical Support Engineering Apprentice, you will:
- Undergo technical foundation training on Microsoft products.
- Provide technical support to customers and partners.
- Diagnose and troubleshoot computer, network, and cloud-related issues.
- Analyze incidents and service requests.
- Escalate complex issues to specialized engineering teams.
- Work with knowledge bases and support tools.
- Document troubleshooting procedures and solutions.
- Collaborate with engineers across global teams.
Job Category: Internship
Job Type: Part Time
Job Location: Markapuram
